Effective Date: 1st July 2026
Welcome to Our Chaos Club. By accessing our website or placing an order, you agree to the following Terms & Conditions.
Our Chaos Club is an independent clothing brand celebrating neurodiversity through inclusive, meaningful apparel.
By placing an order, you confirm that:
All orders are subject to acceptance and availability.
All prices are displayed in GBP (£).
Payment must be made in full before your order is processed.
We reserve the right to change prices at any time without prior notice.
We aim to dispatch orders within 2 working days.
Delivery times are estimates and may vary depending on your location and the courier.
We are not responsible for delays caused by postal services, customs, weather conditions, or circumstances beyond our control.
We want you to love your purchase.
If you change your mind, you may return unused items in their original condition within 14 days of receiving your order.
Refunds will be processed once the returned item has been received and inspected.
Customers are responsible for return postage unless the item is faulty or incorrect.
Personalised or custom-made items cannot be returned unless faulty.
If your order arrives damaged, faulty, or incorrect, please contact us within 14 days of delivery.
We will arrange a replacement or refund where appropriate.
We make every effort to display colours and product images accurately.
However, colours may vary depending on your screen settings.
Measurements are approximate.
All artwork, logos, designs, photographs, text, and branding remain the property of Our Chaos Club.
They may not be copied, reproduced, or used without our written permission.
To the fullest extent permitted by law, Our Chaos Club shall not be liable for indirect, incidental, or consequential losses arising from the use of our products or website.
Nothing in these Terms excludes liability where it cannot legally be excluded.
Your personal information is handled in accordance with our Privacy Policy.
We reserve the right to update these Terms & Conditions at any time.
Changes will take effect once published on our website.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Our Chaos Club
Email: ourchaosclub@outlook.com
Website: www.ourchaosclub.co.uk
Effective Date: 1st July 2026
At Our Chaos Club, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, place an order, or contact us.
We may collect the following information:
We use your information to:
We never sell your personal information.
We may share your data with trusted third parties only where necessary, including:
These companies are required to keep your information secure.
We take appropriate security measures to protect your personal information from unauthorised access, loss, or misuse.
Our website may use cookies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.
Under UK data protection law, you have the right to:
We keep your information only for as long as necessary to fulfil orders, meet legal obligations, and resolve any disputes.
If you have any questions about this Privacy Policy or your personal data, please contact us:
Our Chaos Club
Email: ourchaosclub@outlook.com
Website: www.ourchaosclub.co.uk
This policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of: