Privacy Policy

Effective Date: 1st July 2026

At Our Chaos Club, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, place an order, or contact us.

We may collect the following information:

• Your name
• Email address
• Postal address
• Phone number (if provided)
• Payment information (processed securely by our payment provider – we do not store card details)
• Order history
• Information you provide when contacting us

We use your information to:

• Process and deliver your orders
• Respond to your enquiries
• Provide customer support
• Improve our products and services
• Send marketing emails (only if you have chosen to receive them)
• Comply with legal obligations

We never sell your personal information.

We may share your data with trusted third parties only where necessary, including:

• Payment processors
• Delivery and courier services
• Website hosting providers
• Email marketing providers (if you subscribe)

These companies are required to keep your information secure.

We take appropriate security measures to protect your personal information from unauthorised access, loss, or misuse.

Our website may use cookies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

We keep your information only for as long as necessary to fulfil orders, meet legal obligations, and resolve any disputes.

If you have any questions about this Privacy Policy or your personal data, please contact us:

Our Chaos Club
Email: ourchasoclub@outlook.com
Website: www.ourchaosclub.co.uk

This policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.